our services
Emergency & Critical Care at Health International Hospital (HIH)
The Emergency & Critical Care Department at Health International Hospital (HIH) is a state-of-the-art medical facility that provides round-the-clock, life-saving care for patients in urgent and critical conditions. Our department is designed to manage a wide range of medical emergencies, from trauma and accidents to heart attacks, strokes, and respiratory failure. We are equipped with the latest medical technology and a highly trained team of specialists, including emergency physicians, intensivists, trauma surgeons, and critical care nurses.
Our Intensive Care Unit (ICU) is equipped for the most severe cases, offering 24/7 monitoring and advanced life support services. Whether it’s a heart emergency, stroke, trauma, or any critical illness, our team is ready to respond effectively and ensure the best possible outcomes.
Emergency Medical Team & Specialties
- Emergency Physicians – Trained to make quick, accurate decisions in critical situations and provide immediate care for a variety of emergencies.
- Intensivists (ICU Specialists) – Experts in managing critically ill patients, especially those requiring constant monitoring and life support.
- Trauma Surgeons – Specialized in emergency surgical interventions for trauma, fractures, and internal injuries.
- Cardiologists & Neurologists – Provide urgent care for heart attacks, strokes, seizures, and other neurological emergencies.
- Critical Care Nurses – Skilled nurses who provide around-the-clock care, monitoring patients in ICU or emergency settings.
Step 1
Initial Assessment & Triage
When a patient arrives at HIH’s Emergency Department, the first step is an immediate assessment by a nurse or physician to evaluate the severity of the condition. The patient will be triaged based on the urgency of their condition. Immediate life-saving measures (oxygen, IV fluids, CPR, or defibrillation) will be implemented if necessary.
step 2
Specialized Treatment & ICU Admission
Depending on the condition, patients may receive care directly in the emergency room (ER) or be transferred to the Intensive Care Unit (ICU) for ongoing monitoring and treatment. We provide advanced diagnostic testing such as CT scans, MRIs, and lab work to determine the most effective treatment plan.
step 3
Continuous Monitoring & Post-Care
After treatment, patients are monitored closely in ICU or recovery units. We prioritize patient comfort, stability, and continuous care. After stabilization, we provide detailed discharge instructions and a follow-up plan for further care.
Frequently Asked Questions
Answer: HIH’s Emergency & Critical Care Department handles a wide range of medical emergencies, including trauma (accidents, fractures), cardiac emergencies (heart attack, chest pain), stroke (neurological emergencies), respiratory failure, sepsis, and other life-threatening conditions.
Answer: If you experience symptoms like severe chest pain, shortness of breath, sudden numbness or weakness, severe bleeding, loss of consciousness, or severe pain, it’s important to seek immediate medical attention at the Emergency Department. Don’t wait for symptoms to worsen.
Answer: The length of your stay depends on your condition. ICU patients are continuously monitored and may require days to weeks of care. Emergency room visits can range from a few hours for stabilization to longer stays if further treatment is needed. Our team will provide regular updates on your progress.
Answer: ICU visitation policies may vary depending on the patient’s condition and the hospital’s protocols. We aim to keep families informed and provide regular updates on their loved one’s status. Please check with the nursing staff for specific visitation guidelines.
Answer: Our department is equipped with the latest medical technologies, including CT scans, MRI, ventilators, defibrillators, ultrasound machines, and patient monitoring systems to ensure precise diagnostics and effective treatment for critical conditions.
Answer: After receiving initial treatment, you may be discharged with follow-up instructions or may require admission to the ICU for further care and monitoring. Our medical team will guide you through the process and provide details for continued treatment and recovery.
Ambulances and Means of Transportation
Our ambulance services are available around the clock, 24 hours a day, 7 days a week, ensuring immediate access to emergency care at any time. Whether it's a medical emergency at home, an accident scene, or an urgent need for critical care, we ensure swift transportation to HIH.
HIH’s ambulances are equipped with the latest medical equipment, ensuring that patients receive continuous care while in transit. Our ambulances include: Life-saving equipment such as defibrillators, ventilators, and oxygen support. Advanced monitoring systems to track vital signs and provide real-time updates to the medical team awaiting the patient’s arrival. Onboard emergency medical staff, including paramedics and nurses, trained to handle various emergency situations, from trauma care to cardiac events.
Specialized Transport for Critical Care For patients requiring specialized care during transport, we offer: Critical Care Ambulances: These are specially designed for patients who need advanced monitoring and life support (such as those with severe trauma, cardiac emergencies, or requiring respiratory support). Trauma Patients: Our trauma care team is prepared to handle accident victims, including those with fractures, head injuries, or internal injuries. These patients are transferred with the necessary equipment to stabilize them throughout the journey. Neonatal and Pediatric Transport: We also offer specialized neonatal transport for infants in need of critical care, equipped with incubators, neonatal resuscitation equipment, and expert medical staff.